Shipping & Return Policy

At PNC Garments, we value your satisfaction and aim to provide a seamless experience. This Shipping & Return Policy outlines our process for order dispatch, delivery timelines, and product returns.

1. Shipping Policy

a) Order Processing :

Orders are usually processed within 2-5 business days after order confirmation and payment clearance. Custom or bulk orders may require additional processing time, which will be communicated in advance.

b) Delivery Timeline: 

Delivery timelines vary depending on the shipping location and order volume. Estimated delivery across India typically takes 5-10 business days from the date of dispatch.

c) Shipping Charges:

Shipping charges may vary based on the order size and location. Any applicable shipping fees will be communicated at the time of order placement.

d) Tracking Orders:

Once your order is dispatched, a tracking number will be shared with you via email or WhatsApp for easy order tracking.

2. Return & Exchange Policy

a) Return Eligibility:

We accept returns only in case of manufacturing defects, incorrect product delivery, or significant damage in transit. To be eligible, you must notify us within 5 days of receiving the product, along with clear images.

b) Return Process:

Please email us at  contact@pncgarments.com with your order details and reason for return. Our team will assess and guide you through the return or replacement process.

c) Non-Returnable Items:

The following items are non-returnable:
- Custom-made or personalized orders
- Products damaged due to misuse or mishandling
- Items returned after the return window

d) Refunds:

Once your return is approved and the product is received, refunds will be processed within 7-10 business days. Refunds will be issued to the original payment method or as store credit.

3. Contact Information

For any shipping or return-related queries, please contact:

PNC Garments
2 nd Floor, Manpada Police Station,
Madhukar Smruti, near by Shiv Mandir,
Golavali, Dombivli east,
Maharashtra 421302

Phone: +91 98335 71043
Email: contact@pncgarments.com

Website: https://pncgarments.com